Terms and Conditions

 

  1. Buyer agrees to pay full invoice prices per terms of the invoice and send payment to the address stated on the invoice.
  2. All purchases are due and payable in full according to the terms of the invoice and that is such have not been paid.  Best Veterinary Solutions, Inc. has the option of charging a monthly finance charge of 1.5% per month, or 18% annually, or the highest legal permissible by law.
  3. Visa or Master Card is accepted with a 1.5% additional processing fee.
  4. It is further understood and agreed that Best Veterinary Solutions, Inc. is to allocate buyer’s payments first to any unpaid finance charges and then to the unpaid principal.
  5. In the event action is necessary to enforce payment, the delinquent customer shall be responsible for all collection expenses, including reasonable attorney’s fees and court costs.
  6. If payment on any purchase is not made according to the terms of the invoice, Buyer’s right to purchase on credit may be terminated at the discretion of Best Veterinary Solutions, Inc.
  7. All prices are subject to change without notice.  Although Best Veterinary Solutions, Inc. strives to advise the customer of fluctuation in prices, the prices in effect at the time of orders will apply.
  8. Return merchandise must have been purchased originally from Best Vet Solutions, Inc. by the customer returning the product.
  9. All goods returned must be with prior approval from a designated employee of Best Veterinary Solutions, Inc.  Any product returned without prior approval becomes the property of Best Veterinary Solutions, Inc. with no credit issued. *See above policy update.
  10. Only unopened selling units in original conditions that have an expiration date prior to 6 months and that was purchased within a 6 month time frame can be returned. *See above policy update.
  11. The return of products can be subject to the manufacturer’s return policy.*See above policy update.
  12. Vaccine are returnable within 5 days past the invoice date. Any vaccines held by the customer past 5 days of invoice are not returnable. *See above policy update.
  13. All RX prescription products are non-returnable according to FDA requirements.
  14. Discontinued products are non-returnable.
  15. If freight is used to return product the charges will be the responsibility of the customer.
  16. Best Veterinary Solutions, Inc. may, at its option, issue a credit for product returned under the conditions stated above.  On products accepted for return, credit will be issued at the purchase price less 25% handling charge.  All credits issued may only be used for future purchases of products and will not be settled in cash.
  17. Best Veterinary Solutions, Inc will issue approved credit for the invoice price of any product that is damaged in transit from us to you, if all visible damage and all apparent shortages are noted on the carrier’s delivery documents and if you notify us within 24 hours after receipt of the shipment and you will assist us in connection with our claim against the carrier.  After receiving an invoice and it is noted that there is a shortage of product that was shipped or that the product has not been delivered, notification must be made immediately.