1. Buyer agrees to pay full invoice prices per terms of the invoice and sending payment to the address stated on the invoice. This includes all subsidiaries of Best Veterinary Solutions, Inc., including BVS Transportation, LLC and Fusion Manufacturing, LLC.

  2. All purchases are due and payable in full according to the terms specified on the invoice. Any amounts not paid in accordance with these terms will be considered past due. Best Veterinary Solutions, Inc. has the option of charging a monthly finance charge of 1.5% per month, or 18% annually, or the highest legal permissible by law.

  3. Credit card payments for orders over $5,000 will incur an additional 3% processing fee.

  4. It is further understood and agreed that Best Veterinary Solutions, Inc. is to allocate buyer’s payments first to any unpaid finance charges and then to the unpaid principal.

  5. In the event action is necessary to enforce payment, the delinquent customer shall be responsible for all collection expenses, including reasonable attorney’s fees and court costs.

  6. If payment on any purchase is not made according to the terms of the invoice, Buyer’s right to purchase on credit may be terminated at the discretion of Best Veterinary Solutions, Inc.

  7. All prices are subject to change without notice.  Although Best Veterinary Solutions, Inc. strives to advise the customer of fluctuation in prices, the prices in effect at the time of orders will apply.

  8. Return merchandise must have been purchased originally from Best Vet Solutions, Inc. by the customer returning the product.

  9. All goods returned must be with prior approval from a designated employee of Best Veterinary Solutions, Inc. Any product returned without prior approval becomes the property of Best Veterinary Solutions, Inc. with no credit issued.

  10. Only unopened selling units in original conditions that have an expiration date prior to 6-months and that was purchased within a 6-month time frame can be returned.

  11. The return of products can be subject to the manufacturer’s return policy.

  12. Vaccines are returnable within 5 days past the invoice date. Any vaccines held by the customer past 5 days of invoice are not returnable.

  13. All RX prescription products are non-returnable according to FDA requirements.

  14. Discontinued products cannot be returned.

  15. If a freight charge is incurred to return product, the charges will be the responsibility of the customer.

  16. Best Veterinary Solutions, Inc. may, at its option, issue a credit for product returned under the conditions stated above.  On products accepted for return, credit will be issued at the purchase price less 25% handling charge.  All credits issued may only be used for future purchases of products and will not be settled in cash.

  17. Best Veterinary Solutions, Inc will issue approved credit for the invoice price of any product that is damaged in transit from us to you, if all visible damage and all apparent shortages are noted on the carrier’s delivery documents and if you notify us within 24 hours after receipt of the shipment and you will assist us in connection with our claim against the carrier.  After receiving an invoice and it is noted that there is a shortage of product that was shipped or that the product has not been delivered, notification must be made immediately.

  18. Credits must be used within 12 months of issuance. Credits not applied within this period will automatically expire. Credits that are expired are forfeited and will not be reinstated.

  19. To protect our customers from potential biosecurity risks, Best Veterinary Solutions, Inc. maintains the right to modify its merchandise return policy at any time. This precautionary measure is consistent across all locations and is intended to reduce the risk of contamination. Our priority is to continue supplying essential animal husbandry products with minimal disruption to our customers.